Privacy Policy

Classy & Sassy Coffee

Last Updated: February 20, 2025

This Privacy Policy explains how Classy & Sassy Coffee (“we,” “us,” or “our”) collects, uses, and shares personal information when you visit our website at https://classynsassycoffee.com (the “Site”) or use the Classy & Sassy Coffee mobile application (the “App”), including services powered by third-party providers such as Toast, Inc.

Information We Collect

  1. Personal Information You Provide

Depending on how you interact with us, we may collect:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (including credit/debit card details or digital wallet information such as Apple Pay or Google Pay)
  • Order details, preferences, rewards participation, gift card information, and loyalty activity
  1. Order & Transaction Information

When you place an order through the Site or App, we collect information including:

  • Items purchased
  • Date and time of order
  • Order totals, tips, and frequency
  • Delivery or pickup location
  • Favorite menu items or saved preferences
  1. Device & Usage Information

When you access the Site or App, we automatically collect certain technical and usage data, including:

  • IP address
  • Browser type and device identifiers
  • Operating system and language settings
  • Pages viewed, features used, time spent, and interaction data
  • Referral sources and access times

The App may also collect crash reports and diagnostic data to improve performance and reliability.

  1. Location Information

If enabled through your device settings, the App may collect precise location information to provide location-based features such as nearby store listings or map views. You can disable location tracking at any time through your device settings.

  1. Cookies & Tracking Technologies

We use cookies, log files, web beacons, pixels, and similar technologies to:

  • Enable core website functionality
  • Analyze site and app usage
  • Improve performance and user experience
  • Measure marketing effectiveness

You may disable cookies through your browser settings. More information is available at http://www.allaboutcookies.org.

How We Use Your Information

We use personal information to:

  • Process and fulfill orders
  • Provide and operate the Site and App
  • Administer accounts, rewards, and gift cards
  • Communicate with you about orders, updates, or promotions
  • Personalize your experience and recommend products or locations
  • Detect and prevent fraud or unauthorized activity
  • Analyze usage trends and improve our services
  • Comply with legal obligations and protect our rights

Sharing Your Information

We may share personal information with:

  • Service providers that support payment processing, hosting, communications, analytics, fraud prevention, and customer support
  • Toast, Inc., which powers our mobile ordering and loyalty infrastructure (see Toast’s Privacy Policy at https://pos.toasttab.com/privacy)
  • Marketing and analytics partners, including tools such as Google Analytics and advertising pixels
  • Legal authorities or third parties when required by law or to protect legal rights, safety, or system integrity

We do not sell personal information.

Advertising & Analytics

We may use third-party analytics and advertising tools to understand customer behavior and deliver relevant advertising. You can opt out of certain targeted advertising through:

  • Facebook: https://www.facebook.com/settings/?tab=ads
  • Google: https://www.google.com/settings/ads
  • Digital Advertising Alliance: http://optout.aboutads.info

Your Privacy Choices & Rights

You may:

  • Access and update your account information
  • Manage marketing communications
  • Delete your account through App settings (where available)
  • Disable location tracking and notifications via device settings

Do Not Track

We do not respond to browser “Do Not Track” signals.

Data Retention

We retain personal information only as long as necessary to:

  • Provide our services
  • Comply with legal requirements
  • Resolve disputes and enforce agreements

Information is deleted or anonymized when no longer reasonably necessary.

Minors

Our Site and App are not intended for individuals under 18 years of age.

State & Regional Privacy Rights

Residents of certain jurisdictions (including California, Montana, and other U.S. states) may have additional rights under applicable privacy laws, such as rights to access, correct, or delete personal information. Requests can be submitted using the contact information below. Verification may be required.

Sensitive personal information (such as precise location or dietary preferences) is used only to provide requested services and may be disabled or withdrawn at any time through account or device settings.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted with a revised “Last Updated” date.

Contact Us

If you have questions, requests, or concerns regarding this Privacy Policy or our privacy practices, please contact us at:

Email: contact@classynsassycoffee.com

Website: https://classynsassycoffee.com